Privacy Policy

The Roofing Experts, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit your information through our forms, or engage with our services.

1. Information We Collect

When you interact with our website, we may collect:

Contact Information: Your name, email address, phone number, and any other information you provide via our forms.

Business Information: If applicable, your company name and related business details.

Location Information: Your city or other geographic identifiers (Central Florida).

Online Activity: IP address, browser type, referring pages, and interaction data.

2. How We Use Your Information

We may use your information to:

Contact you regarding your inquiry, request, or interest in our products/services.

Provide you with quotes, proposals, or additional information.

Send follow-up messages, appointment reminders, and promotional offers.

Communicate through both human representatives and AI-powered systems in compliance with applicable laws.

Improve our services, marketing, and website experience.

3. AI & Automated Communication Compliance

By submitting your information, you consent to receive communications from us via:

Phone calls (live or automated)

Text messages/SMS (live or automated)

Email (manual or automated)

AI-driven messaging systems (chatbots, automated outreach, or virtual assistants)

These communications may include marketing messages, appointment confirmations, reminders, or follow-ups related to your request. We comply with all applicable laws and regulations governing these communications, including but not limited to:

TCPA (Telephone Consumer Protection Act)

CAN-SPAM Act

Applicable state and federal privacy laws

Opt-Out: You may opt out at any time by replying “STOP” to SMS messages, clicking the unsubscribe link in emails, or contacting us directly.

4. How We Share Your Information

We do not sell your personal information. We may share it only with:

Service Providers: Companies that assist us in delivering our services (e.g., CRM platforms, email/SMS providers, call software).

Legal Obligations: When required by law or government request.

5. Cookies & Tracking

Our site may use cookies, tracking pixels, and similar technologies to analyze traffic and enhance your browsing experience. You may disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We implement reasonable safeguards to protect your information, but no method of online transmission or storage is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also withdraw consent for communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:
The Roofing Experts, Inc.
Email: [email protected]
Phone: 321-216-5752
Website: https://lucas.roofingexpertscfl.com/roofing-consultation
Address: 775 Warner Lane Orlando, FL 32803

Terms of Service: https://lucas.roofingexpertscfl.com/tospage123
Logo: https://roofingexpertscfl.com/wp-content/uploads/2025/05/Salazar-Exteriors-white-transparent-logo.pnge